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Wysa Assure App- CCPA (CPRA) Notice

Last updated date: Oct 11, 2023(GMT)
First created date: Mar 31, 2023(GMT)
Version: 1.0

This notice supplements the Wysa Assure app Privacy Policy and applies to users who reside in the State of California.

The following types of Information are out of scope of the California Consumer Privacy Laws (CCPA) as amended by the California Privacy Rights Act (CPRA). The purpose of such exclusions, as designed by the law, is to avoid interfering with other regulatory schemes that govern these types of information. These include protected health information (as governed by HIPAA), medical information per the California CMIA, clinical trial data, or publically available information from government records among others. De-identified or aggregated user data that cannot be reasonably linked to you is also excluded.

The following is the list of personal Information types which may have been collected from you within the twelve (12) months prior to the last updated date of the Privacy Policy.

  • Identifiers: such as android or apple identifier, nick name or any remaining identifiers voluntarily shared with us.
  • Conversation data: any residual identifiers remaining in your text messages post our adequate removal measures.
  • Communication data: such as name, email identifiers when you write to us.
  • Network data: such as IP address or information about your interactions with our website or Apps
  • Recruitment data: such as your current or past company name, dates of employment, and information that you may provide in a job application
  • Promotion event data: such as any email identifiers when you enrolled.
  • App Usage data: such as inferences and reports drawn from the above data types about you reflecting your preferences, characteristics, trends, or behavior
  • Safety Plan data: any inadvertent identifiers shared within the safety resources when you build or maintain a safety plan for your use in time of need
  • Business data: such as name, email identifiers and contact information shared and processed for lead generation, business development, account management and marketing.

We gather the personal information types mentioned above from various sources, including your use of our App and Services, directly from you, sometimes from your Institution (if needed to provide you with the services), when you visit our website or when you contact us with feedback and inquiries over social networks. We'll utilize your data for the purposes mentioned in our Privacy Policy.

In the twelve months before the last updated date of the Privacy Policy, we might have shared your Personal data with our service providers and Wysa affiliates and subsidiaries. The data provided during use of the App will be retained as per our retention policy mentioned in the Privacy Policy. The data provided during a research study will always be kept secure. Read more about our organizational and technical security safeguards in our Privacy Policy.

It's important to know that Wysa doesn't generally sell your data to third parties. With some exceptions, you can contact us to learn about your shared personal data and to exercise your data protection rights.

You can request data deletion, opt out of "sales," and not face discrimination when exercising your rights.


Do-Not-Track

Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. We do not respond to DNT signals transmitted by web browsers.


Right to non-discrimination

We do not ask for any personal identifiers when you use the App. You can choose to remain as anonymous as you want to be when you use the App. We have put adequate safeguards to minimize personal data collection. Hence, We'll never knowingly discriminate against you and your data protection rights.


Right to opt-out of sale

You can choose not to have your personal data sold or shared with third parties for licensing or further selling. According to CCPA (CPRA) and other relevant data protection laws, we don't sell any personal data, and we aren't aware of any sales of personal data of minors under 16 years old.


How to contact us?

For queries, comments, complaints, and requests about our App and Services, reach us at [email protected]. We will respond to your request within 45 calendar days of verification. We may at times be unable to address your request, if we are unable to correctly identify you. We may be unable to address your request due to any of the limitations and exceptions provided within CCPA.